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Common problems

Q1. Why register a member of Ny-conponents.com?

Only registered users can Ny-conponents.com home page for procurement, and enjoy a variety of preferential price packages and points gifts;

Only registered users can log in to the "member center", use Ny-conponents.com to provide a wealth of membership functions, manage their own personal information;

Only registered users can get our promotional gifts or cash coupons.

Q2. How do I order goods at Ny-conponents.com?

You can first visit our website home page search to understand the required product model, see your satisfaction with the product can be added directly to the shopping cart, and then order to pay.

Q3. Does all of the components I need can only be purchased on the website?

Currently Ny-conponents.com can find all the goods on the stock can be purchased directly, the basic can guarantee the day / the next day delivery; if the spot is sold out, we can help you order free of charge. Assuming you need the product we have no mall, we can even help replace the purchase.

Q4. how to forget the password?

When you forget your password, please log in to the registration page, click "Forgot your password", the system will automatically tell you by email, you can log in "Member Center" to change the password to ensure your interests.

Q5. Can Ny-conponents.com's order be available for contract?

Can. After the customer submits the order on the Ny-conponents.com website, the customer can print the sales contract PDF file on the website. The contract is a contractual contract for both parties, with legal effect.

Q6. How is the order and shipping of Ny-conponents.com tracked?

After the customer submits the order online, Ny-conponents.com will notify the customer of the status of the order by SMS. The next day the order is issued, the customer can view the real-time shipping status of the order in My Order. Customers can also in the "My Order" query the domestic express waybill number, real-time control of the status of the order. If you have any questions about the order delivery date, you can contact the Ny-conponents.com customer service hotline +00 852 30592287 or through online customer service inquiries.

Q7. How does the invoice for Ny-conponents.com be issued?

Ny-conponents.com can be for all orders (the amount accumulated over 3,000 yuan) to issue value-added tax invoices, all products according to national requirements for regular tax.

Q8. Ny-conponents.com accept telephone inquiry?

Can. Customers can call customer service hotline +00 852 30592287, we will for you for manual inquiries. However, due to online orders related to personal information, we recommend the customer specific orders in the online operation is completed.

Q9. If the goods have encountered quality problems, how to return?

Ny-conponents.com only offers genuine original authentic channels, 100% guaranteed quality. If you have any questions about the quality of the product you receive, please call the customer service hotline +00 852 30592287 at the first time. We will contact the supplier promptly and communicate with the supplier according to the quality of the supplier. The For complaints and return requests related to product quality issues, please submit within 15 days of receipt of the goods.

Q10. What is the specific procedure for order delivery?

After receipt of your payment, we will arrange for you order; order is successful, your order status will be modified to "wait for delivery." Ny-conponents.com, after receiving the goods, will be the first time for your arrangements for delivery, your order status will be changed to "waiting for receipt." To ensure timely delivery of your products in a timely manner, please fill in the details of the details of the consignee information and contact information.

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